Anytime a clinic reports their X-Rays are not working, it's usually Overjet that is the issue.
Find the latest OverJet install here \\jdoit1\Software\21- Overjet X-Ray\Iris Versions.
Just install the latest one.
For good measure, you can reinstall the Intraoral Sensor Software too.
Install is here \\jdoit1\Software\21- Overjet X-Ray\IntraoralSensorSoftware_msi
Reboot and it should be good to go.
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